Challenge
Every new retailer meant more manual work for their ops team.
Back
LiquiDonate
From unscalable solution to $4M funding
Solution
A Shopify flow we designed end to end — return, route, receive.
Result
The demo proved it worked. LiquiDonate raised $4M.
01
Investors liked the mission. The product was the problem.
02
Retailers uploaded every item by hand. Nonprofits dug through listings. LiquiDonate's team sat in the middle of every order.
03
The founders switched to automated returns on Shopify. We came in to figure out how the whole system should work.
04
Three parts, one flow. Shipped in about six months.
05
Customer portal
The customer returns something they don't want.
06
Retailer dashboard
The retailer sends it to a nonprofit — no listing, no handoff.
07
Nonprofit dashboard
The nonprofit picks what to accept and leaves feedback.
08
That was the demo: two big retailers, 100+ nonprofits, and more revenue than they'd made all year before.
09
A few months later they closed $4M.
